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Enhance Trust & Security

STAY SECURE AND STAY INFORMED

Fraud Prevention

Protect your accounts, personal information, and peace of mind with our fraud prevention tools and tips.

01

Overview

Know What to Look For and How to Stay Safe
Fraud and identity theft are more sophisticated than ever. But staying informed and vigilant can help protect your personal and financial information. This page offers tools, resources, and advice to keep your accounts secure. Together, we can outsmart the scammers.

02

Fraud

Alerts

Latest Security Alerts
Stay up to date on current scams targeting members. From phishing emails to phone scams, our fraud alerts keep you informed about threats and how to avoid them.
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Phishing Emails

Fraudulent emails posing as legitimate companies.

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Text Message Scams (Smishing)

Fake messages urging immediate action.

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Phone Call Scams (Vishing or Spoofing)

Impersonators asking for sensitive details.


03

Fraud Prevention Tools

Tools to Protect Your Accounts

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Two-Factor Authentication

Add an extra layer of protection to your account by requiring a second form of verification.

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Secure Email Communication

Ensure sensitive communication stays private with our encrypted email service.

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Fraud Alert Notifications

Receive real-time alerts for suspicious activity on your accounts.


04

Education
and Tips

Stay Scam-Savvy
Knowledge is your best defense against fraud. Learn how to recognize scams, protect your identity, and safeguard your finances.
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How To Protect Yourself from Fraud
View Blog
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7 Tips To Help You Avoid Identity Theft
View Blog
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Protect Yourself from Spoofing Calls
View Blog

05

How to

Report Fraud

If You See Something, Say Something
If you notice suspicious activity or believe you’ve been a victim of fraud, let us know immediately. We’re here to help you take the next steps to protect your accounts and recover your information.

Contact Methods:
Phone Support:
Call us at (800) 849-8431.

Email Support: Send a secure email to info@apcu.com.
Online Form: Submit a detailed report using our secure form.
Equifax Fraud Department: (888) 766-0008
Experian Fraud Department: (888) 397-3742
Trans Union Fraud Department: (888) 680-7289
SSA Fraud Line: (888) 269-0271

Report a Lost or Stolen Card can link to Lost or Stolen Card

Frequently Asked Questions (FAQ)

Have Question? We are here to help

How can I protect my accounts??

Use strong passwords, enable two-factor authentication, and monitor your accounts regularly for unauthorized activity.

What are the most common scams to watch for?

Phishing emails, fake text messages (smishing), and phone impersonators are common. Always verify before sharing personal information.

What should I do if I suspect fraud on my account?

Contact us immediately to report the issue. We’ll guide you through the next steps to secure your account.

How can I protect my identity?

Use secure passwords, avoid oversharing personal information online, and monitor your credit reports regularly.

What should I do if my identity has been stolen?

Report it to your financial institutions, place fraud alerts on your credit reports, and file a report with the FTC.